Bookeasy Training

Bookeasy Training

Bookeasy has a deep commitment to ensuring both tourism centre staff and tourism operators are up-skilled and confident with using Bookeasy.  As a result Bookeasy has created a Tourism Centre e-Kit that includes much of the basic information and know-how required to get tourism centres and operators up and running with Bookeasy.

In addition to the Tourism Centre e-Kit, Bookeasy also conducts regular online webinars free of charge to existing clients.

View the Tourism Centre e-Kit below, including some of our frequently asked questions and other topics.  We've also included our archive of recently conducted live webinars for your viewing pleasure!

View the Tourism Centre e-Kit

Check out these Frequently Asked Questions

Learn how to use Bookeasy's new Retail point of sale system

Watch some of our recent online webinars!

Bookeasy Academy

Webinars - February 2016

Webinars - January 2016

Topics Regarding Bookeasy Finance


Bookeasy Training Sessions

If you or your colleagues require further consultation for new and existing staff above and beyond the resources mentioned above, Bookeasy offers tailored training sessions!

Book Your Training Now!

There are various subjects that can be covered.  Click on the subjects listed below to view the topics covered:


Online Sessions

Online Training

Online training sessions are by far the most cost effective and convenient solution for you, us and your staff.  Online sessions are conducted using award winning video conferencing and screensharing software GoToMeeting, whereby up to 25 attendees can join and dial in from any work station connected to the internet.  Bookeasy also records your session so you and your staff can refer back to it as a resource again and again.

Bookeasy's online training sessions are capped at 2 hours per session in order to most effectively ensure attendees are not overloaded. Depending on the topics to be covered, further sessions can be scheduled if necessary in 2 hour blocks.

Session Type

Session Duration


Standard Online Session 2 hours $400 excl GST
Tailored Online Session

The number of 2 hour session blocks required 
is determined pending the topics to be covered

Price on application


Book Your Training Now!


On Site Sessions

Onsite Training

Bookeasy can also offer onsite training whereby our expert staff can visit your region and offer face to face workshops for you, your staff and tourism operators.  Dependant on geography, the following prerequisites and conditions may apply to your Bookeasy onsite training request:

  • A minimum commitment of at least 5 days training
  • A minimum of 20 accommodation, tour or ticket tourism operators to be in attendance
  • Training venue to be organised by the tourism destination with full internet access for the trainer and attendees
  • Accommodation to be arranged and supplied by the tourism destination
  • Trainer expenses inclusive of trainer accommodation, airfares, car hire, transfers and meal allowance to be paid by the tourism destination


Session Type Session Duration Cost 
Standard Onsite Sessions Minimum 5 day commitment Price on application


Book Your Training

Fill in the below form to submit your request for Bookeasy training.  Once received Bookeasy will contact you to confirm and verify availability and costing.  If you request a tailored session Bookeasy will contact you to discuss a tailored agenda and costing.

By submitting this form, you warrant that you are authorised to make the financial and legally binding commitments outlined on this page on behalf of the Company named above.

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Featured Destinations

Margaret River Busselton


Parks Victoria


Tourism Whitsundays


Tourism Top End - Darwin


View Retreats


Bay Of Islands


Sydney Visitor Centre


Barossa Visitor Centre


Visit Canberra


Destination Launceston


Get in touch

To discuss further information regarding the use of the Bookeasy Destination Management Solution, please get in touch via the details below.


Call Bookeasy
(07) 5668 2530
Email Bookeasy
Visit Bookeasy
Suite 30303,
9 Lawson St,
Southport, QLD 4215

What our clients think...

  • Natassia Wheeler | Tourism Whitsundays

    Bookeasy's feature rich products and always helpful support team are a must for any destination. Bookeasy's team of experts came onsite and provided both our staff and regional operators with intensive training and insights. In the 9 months since our organisation has seen an 81% increase in bookings revenue providing Tourism Whitsundays a foundation for continued success. Our destination website also benefits from Bookeasy's highly customisable booking engine, and we look forward to continuing our partnership in the years ahead! Natassia Wheeler | Destination Tourism Specialist WMDL | July 2015
  • Vivienne McEvoy | Kununurra Visitor Information Centre

    Kununurra Visitor Centre have had a relationship with Bookeasy for some 5 years and it is over the past 12 months that our relationship has grown stronger with the constant review of processes between both of our businesses. Most recently we have replaced our Point of Sale System (POS) with the ‘Retail’ option available through Bookeasy, which has significantly reduced the costs to the Visitor Centre by way of staff wages and fees associated with the old POS system. Through our relationship with Bookeasy, we were also fortunate enough to work with Impart Media for the update of our website, which was rolled out in November 2015. The assistance provided by the Impart Media team to the Visitor Centre not only provided us with a great new website, but they were also supportive with the ability to work within our extremely tight budget. The result of the new website has seen an increase in online bookings by some 139,000% (One Hundred and Thirty Nine Thousand percent)! We would support anyone using the services of both Bookeasy and Impart media for projects and appreciate the guidance and professionalism in their dealings with Kununurra Visitor Centre.
  • Nadine Heinen | MAPTO

    Our new official tourism website for the Peel Region was launched 02Sep14. The new website excels by offering a very modern design and quality content and ties perfectly in with the 'Anytime Adventures' brand and campaign. This website was created and developed at record speed within less than 2.5 months (!), right on time for the roll out of our fully integrated media campaign commencing at the end of September. The conditions of the project have clearly not been easy considering the tight time schedule, the various stakeholder requirements and the fact that Impartmedia is based at the other end of Australia. But the project ran very smoothly. I would like to thank you and your teams for your excellent work, your creativity, your ongoing support, reliability and professionalism. Please pass my thanks on to your teams. We are very happy with the new website and look forward to an exciting summer.
  • David Mayne | McLaren Vale & Fleurieu Visitor Centre

    The McLaren Vale and Fleurieu Visitor Information Centre has used Bookeasy as its online Accommodation and Tour booking system for the past 5 years. The Barossa Valley VIC and ourselves implemented the Bookeasy system at the same time and have seen our accommodation bookings increase significantly – prior to this we used a manual system which was very labour intensive. The Bookeasy staff and help desk are a breeze to work with; always available to answer questions or fix mistakes that have been made. I would have no hesitation in recommending Bookeasy to other VICs as their online booking system. I would be more than happy to field any questions from other prospective users.
  • Lucy Couper | Bass Coast Network

    The Bass Coast Visitor Information Centre Network has worked closely with Bookeasy Tourism Solutions since 2006. Over the years we have seen the Bookeasy product develop into a seamless booking service which is easy to use for our staff and operators. The Bass Coast VICs provide a booking service for approximately 250 accommodation providers and 15 tourist attractions using Bookeasy for online and over-the-counter bookings. The Bookeasy support team are warm, friendly, patient and always professional. We consider Bookeasy as a partner in our business.
  • Andrew Toulalan | WA Holiday Guide

    At WA Holiday Guide, we've been using Bookeasy since 2006. Starting out small and working with only a couple of Visitor Centres in Western Australia we have utilised the Bookeasy platform to expand our partnerships to almost every Visitor Centre in Western Australia which is great seeing that most Visitor Centres in WA also use the Bookeasy platform. This is really convenient as it allows us to co-operate with a large network across the state, all on the same system. We've also been able to utilise the development arm of Bookeasy, Impart Media to constantly upgrade our website and integration with Bookeasy. The result is a state of the art, market leading website that continues to perform. Bookeasy has good flexibility which allows our business to flourish through their innovative affiliate system. We are able to channel all online reservations made on our website through to Visitor Centres instead of processing them in house or on an independent, separate system. This collaboration plugs us into a large support network that allows us to work together on reservations with Visitor Centres and for database support services. Bookeasy is easily one of the largest sources of tourism operator data in Australia and being able to shar ein and contribute to this large database is highly reqarding. We keenly recommend Bookeasy to all Visitor Centres in Australia. We have firsthand experience that Visitor Centres using the Bookeasy system have more members and make more commission compared to those Centres going it alone. Being able to share listings from your local area also saves a lot of staff time in preparing and maintaining operator data. The Bookeasy system allows Visitor Centres to receive online bookings 24 hours a day, 7 days a week with the abolity for a customer to pay themselves online.
  • Andy Glen | DC Mt Barker

    “The Adelaide Hills Visitor Information Centre via the District Council of Mount Barker has been a Bookeasy user for four years. Our purpose built website and our online accommodation booking system have been supplied and supported by Bookeasy during that time. Internal processes and maintenance are easy to understand and apply. We have found Bookeasy to be extremely helpful and professional in all dealings with them and highly recommend them to other Visitor Centres and Councils.”

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Gold Coast, AU

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