As a system originally developed to meet the needs of Visitor Information Centres to make real-time bookings for local tourism products, Bookeasy has deep seeded roots within the visitor servicing industry.

In close to two decades, Bookeasy has now grown to be a global market-leading software solution for many segments of the tourism industry.  However, we never stray too far from our humble beginnings working with visitor information centres and destination marketing organisations to create a seamless end-to-end reservations experience for the savvy traveller.

At its core, Bookeasy provides destinations and visitor information centres with a complete end-to-end bookings management platform.

Through our strong industry partnerships with many of the globe’s leading tourism distribution systems, Bookeasy is able to provide an unrivaled platform to facilitate online and offline real-time bookings for accommodation, tours, activities, events and more.

We focus on unique and configurable product supply, provided through advanced visitor servicing tools; all underpinned by a sophisticated centralised reservations management system.

Features

Central Reservation System

Designed with the busy Destination in mind, Bookeasy is user-friendly, responsive and allows end-to-end management of bookings, whilst maintaining the relationship with the visitor & operator.

Booking Engine

Bookeasy’s advanced and responsive online booking engine provides a fully integrated visitor experience. A slick solution which can be customised to integrate with your brand.

Commissions Management Platform

We’ve created a comprehensive solution to allow for complex management of your booking commissions.

Financial Administration

Superior financial administration including compatibility with leading financial systems, secure transfers, and comprehensive reporting. PCI DSS 3.2 compliant.

Custom & Automated Booking Notifications

Customisable booking notification. Easily updated to align with your marketing strategies. Integrated SMS functionality.

Market-leading product supply

Bookeasy will work to onboard your Destination’s operators to ensure both quality and quantity of bookable products. 

Real-time and on-request product options that operators will self-manage or connect their existing booking system with Bookeasy.

Support for marketing campaigns

Integrated marketing functionality to facilitate promotions, campaigns and packages allowing Destinations to showcase their offerings in the most user-friendly and dynamic way possible.

Retail Point of Sale

Bookeasy offers an integrated retail point of sale solution for your Visitor Centre providing further avenues for commercialisation and supporting local businesses.

Events & Tickets

Setup & manage ticketed events for sale through your Visitor Centre and/or website. Generate branded PDF tickets with QR codes compatible with ticket scanners for seamless onsite management.

API Integration Options

Fully integrated API for seamless financial management into Quickbooks, Xero & MYOB. Our experienced development team can work with your organisation on custom API integrations to ensure maximum efficiency.

Robust Reporting

Robust reporting offering allowing highly customised reporting to suit your needs. In addition we provide all standard report requirements.

Why do people love Bookeasy?

Kununurra Visitor Centre
Kununurra Visitor Centre have had a relationship with Bookeasy for some 5 years and it is over the past 12 months that our relationship has grown stronger with the constant review of processes between both of our businesses.

Most recently we have replaced our Point of Sale System (POS) with the ‘Retail’ option available through Bookeasy, which has significantly reduced the costs to the Visitor Centre by way of staff wages and fees associated with the old POS system.

We would support anyone using the services of both Bookeasy and Impart media for projects and appreciate the guidance and professionalism in their dealings with Kununurra Visitor Centre
Vivienne McEvoy
General Manager
Experience Charleville
Right from the start Bookeasy have gone out of their way to provide an incredible service. Bookeasy has helped us at every stage, right from the start with setting up our console, to getting connected with our operators and helping along the way with any issues we have had. Bookeasy has been a driving force in increasing our sales through our Visitor Information Centre and has allowed us to provide a better online booking experience for our customers. All of the friendly team at Bookeasy are approachable and full of knowledge to help you get on board and make the customers experience a smooth process.
Melitta Grant
Tourism Administrator
Tourism Whitsundays
Bookeasy's feature-rich products and always helpful support team are a must for any destination. Bookeasy's team of experts came onsite and provided both our staff and regional operators with intensive training and insights. In the 9 months since our organisation has seen an 81% increase in bookings revenue providing Tourism Whitsundays a foundation for continued success. Our destination website also benefits from Bookeasy's highly customisable booking engine, and we look forward to continuing our partnership in the years ahead!
Natassia Wheeler
Marketing Manager
McLaren Vale & Fleurieu Visitor Centre
The McLaren Vale and Fleurieu Visitor Information Centre has used Bookeasy as its online Accommodation and Tour booking system for the past 5 years. The Barossa Valley VIC and ourselves implemented the Bookeasy system at the same time and have seen our accommodation bookings increase significantly – prior to this we used a manual system which was very labour intensive.

The Bookeasy staff and help desk are a breeze to work with; always available to answer questions or fix mistakes that have been made. I would have no hesitation in recommending Bookeasy to other VICs as their online booking system. I would be more than happy to field any questions from other prospective users.
David Mayne
Manager

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