Bookeasy Support and Help Resources
Need help or have a question? The below solutions have been designed to help you on your way! Click the headings below to expand or collapse each section.
+ View the Tourism Centre e-Kit
- beTours Starter Kit - Tour Operators
- beRooms Starter Kit - Accommodation Operators using a Channel Manager
- beRooms Starter Kit - Self Managed Accommodation Operators
- Understanding Channel Managers
- How to add or link an operator to your Bookeasy Tourism Centre console
- Guide to Setting up SecurePay
- The ATDW Operator Data Import
+ Check out these Frequently Asked Questions
- What's a Mothership?
- Web Browser Support
- How To Export Client Details
- How to edit number of actual rooms per 'type' of accommodation
- Block All Rooms Today
- Clearing your Cache - Bookeasy
- Operator Receiving 2 Emails
- Switch a Bookeasy Tourism Centre Staff Login to Default to the Legacy Dashboard
- How can I Bookmark a page?
- Secure Pay Direct Login
- Disable Automatic Guest Emails
- Updating Booking Form Fields
- Why tourism operators should offer online bookings
- Why tourism operators pay commission
- Why become a Gold Medal tourism operator?
- Reasons not to become a Gold Medal tourism operator.
+ Learn how to use Bookeasy's new Retail point of sale system
- Bookeasy Retail - The Complete Guide
- Setting up Registers
- Adding Suppliers
- Create Product Categories
- Adding Your Products
- Accessing Your Point of Sale
- Selling and Selecting Products Manually
- Using a Scanner
- Add Miscellaneous Products to a Sale
- Apply a Discount to a Sale
- Adjusting Individual Sale Items
- Parking a Sale
- Completing a Sale
- Adding Sales to Itineraries
- Adding Notes to Receipts
- Returning and Refunding Retail Sales
- Locating Past Retail Sales
- Reconciling Payments for Retail Sales
- Retail Sales Reports
+ Watch some of our recent online webinars!
+ Topics Regarding Bookeasy Finance
+ Contact the Support Team at Bookeasy
If you're a Tourism Centre with questions, please don't hesitate to contact us!
The Bookeasy Team provides full telephone support;
Monday to Friday, 8:00am - 5:00pm AEST.
Weekend support is available for Bookeasy Destinations by logging a support request.
+61 7 5668 2530