Rezdy Is Now Live With Bookeasy!

Bookeasy & Rezdy Logos

 

Rezdy Bookeasy Partner Integration
Is Now Live!

 

11th November, 2016 Gold Coast
It's a great day for Bookeasy Tourism Destinations as the Rezdy Partner Integration is now live and ready to go!

In September Bookeasy announced a major partnership with independent global tour and activity marketplace and booking software company Rezdy, enabling over 200 existing Visitor Information Centre and Destination partners real-time access to tours and attraction availability plus the ability to book directly.

The integration streamlines a reliable booking and product solution for Visitor Information Centres, enabling staff to check real-time availability and receive immediate confirmations without having to pick up the phone.

 

tony-shine

 Tony Shine, one of Bookeasy's Directors said:

"Facilitating connectivity to real-time inventory in the emerging tour and activity sector is incredibly important for the greater tourism industry, especially for our Visitor Information Centre network and Destination Marketing Organisations. This seamless integration will save staff time, increase bookings and ultimately better meet the needs of the visitor which is what we are all here to deliver."

 

simon-lenoir

 Simon Lenoir, Rezdy's CEO said:

"Rezdy and Bookeasy share a passion for showcasing the incredible range of tours and attractions across the country. This partnership is a win for Australian suppliers who will benefit from the exposure to such a strong distribution channel via Visitor Information Centres and their customers".

 

Bookeasy's destination partners can now access negotiated Rezdy supplier rates!

rezdy-partner-supply

 

Frequently Asked Questions

What's the key benefit?

Bookeasy will be providing a means for destinations to seamlessly connect tour and activity product with real-time rates and availability.  This will result in a streamlined booking experience for not only the visitor, but Tourism Centre Staff, Tour and Activity Operators, and destination websites. 

 

How will the process work?

The good news is that the Bookeasy Team will be connecting all operators on each Destination's behalf!  Once each destination's existing operators using Rezdy are connected, Bookeasy will provide instructions on how they can connect new operators.

Bookeasy will be in touch with each destination over the next 2 weeks to re-confirm the list of operators to be connected. This list will comprise of operators that are using Rezdy whereby the destination is the operator's current mothership.

Please note: If a destination is not the mothership for an operator using Rezdy, they will be automatically linked to the operator's Rezdy product once the mothership has connected them to Bookeasy.

 

What data will be updated by Rezdy?

Once the operator is linked to Rezdy, their Bookeasy Tours Console will be updated in the following areas:

Tours/Tickets tab
Rezdy will send all Tours available and store these under the Tours/Tickets tab. Rezdy tours will be made active, while any existing tours loaded in Bookeasy will be archived.  Rezdy will send through all tour information, rates and availability.  Rezdy tours will be easily identified by the Rezdy logo next to each tour.

Images tab
Rezdy images will be added into the standard images section of the operator's Bookeasy Tours consle if there are empty slots available (max 6 images).  These images will not replace current ones.  In addition, each tour product image will added from Rezdy if available.

Other details tab
The Bookeasy Tours console will automatically set each tour to Gold Medal (instantly bookable) and Confirmed today (insantly bookable for same day bookings).

Please note: The Operator Business details will not be updated. This section will remain untouched with the operator's current details.

Bookeasy Tours List

 

Will the booking process change?

The booking process for Tourism Centre Staff and Destination website visitors will remain unchanged.  Tourism Centre Staff can simply book the operator via the Tour Search page in the Bookeasy Staff Console as normal.  Destination website visitors will book tour product via the established booking method.

Further information regarding the specifics of how Bookeasy's interface functions with Rezdy's API will be provided to each destination during the onboarding process.

All operators connected via Rezdy will also have a Rezdy logo visibly displayed in the Bookeasy Staff Console (but not on the destination website).

Bookeasy Staff Console Tour Search

 

Will there be any additional costs to our destination?

No!  The Rezdy Agent Marketplace is free of charge and the provisioning of this service will come at no extra cost to destinations.

 

Is there anything the operator needs to do in Rezdy?

Rezdy has been working with their tour operators to ensure they are connected to all of Bookeasy's Destination Partners.  This includes ensuring they have rates and availability loaded plus the applicable commission % loaded for their records.

Once all of the existing operators have been connected, Rezdy will provide instructions on how an operator can arrange to connect on their own.

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Get in touch

To discuss further information regarding the use of the Bookeasy Destination Management Soulution, please get in touch via the details below.

 

Call Bookeasy
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(07) 5668 2530
Email Bookeasy
Email
support@bookeasy.com
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What our clients think...

  • Natassia Wheeler | Tourism Whitsundays

    Bookeasy's feature rich products and always helpful support team are a must for any destination. Bookeasy's team of experts came onsite and provided both our staff and regional operators with intensive training and insights. In the 9 months since our organisation has seen an 81% increase in bookings revenue providing Tourism Whitsundays a foundation for continued success. Our destination website also benefits from Bookeasy's highly customisable booking engine, and we look forward to continuing our partnership in the years ahead! Natassia Wheeler | Destination Tourism Specialist WMDL | July 2015
  • Vivienne McEvoy | Kununurra Visitor Information Centre

    Kununurra Visitor Centre have had a relationship with Bookeasy for some 5 years and it is over the past 12 months that our relationship has grown stronger with the constant review of processes between both of our businesses. Most recently we have replaced our Point of Sale System (POS) with the ‘Retail’ option available through Bookeasy, which has significantly reduced the costs to the Visitor Centre by way of staff wages and fees associated with the old POS system. Through our relationship with Bookeasy, we were also fortunate enough to work with Impart Media for the update of our visitkununurra.com website, which was rolled out in November 2015. The assistance provided by the Impart Media team to the Visitor Centre not only provided us with a great new website, but they were also supportive with the ability to work within our extremely tight budget. The result of the new website has seen an increase in online bookings by some 139,000% (One Hundred and Thirty Nine Thousand percent)! We would support anyone using the services of both Bookeasy and Impart media for projects and appreciate the guidance and professionalism in their dealings with Kununurra Visitor Centre.
  • Nadine Heinen | MAPTO

    Our new official tourism website for the Peel Region www.visitpeel.com.au was launched 02Sep14. The new website excels by offering a very modern design and quality content and ties perfectly in with the 'Anytime Adventures' brand and campaign. This website was created and developed at record speed within less than 2.5 months (!), right on time for the roll out of our fully integrated media campaign commencing at the end of September. The conditions of the project have clearly not been easy considering the tight time schedule, the various stakeholder requirements and the fact that Impartmedia is based at the other end of Australia. But the project ran very smoothly. I would like to thank you and your teams for your excellent work, your creativity, your ongoing support, reliability and professionalism. Please pass my thanks on to your teams. We are very happy with the new website and look forward to an exciting summer.
  • David Mayne | McLaren Vale & Fleurieu Visitor Centre

    The McLaren Vale and Fleurieu Visitor Information Centre has used Bookeasy as its online Accommodation and Tour booking system for the past 5 years. The Barossa Valley VIC and ourselves implemented the Bookeasy system at the same time and have seen our accommodation bookings increase significantly – prior to this we used a manual system which was very labour intensive. The Bookeasy staff and help desk are a breeze to work with; always available to answer questions or fix mistakes that have been made. I would have no hesitation in recommending Bookeasy to other VICs as their online booking system. I would be more than happy to field any questions from other prospective users.
  • Lucy Couper | Bass Coast Network

    The Bass Coast Visitor Information Centre Network has worked closely with Bookeasy Tourism Solutions since 2006. Over the years we have seen the Bookeasy product develop into a seamless booking service which is easy to use for our staff and operators. The Bass Coast VICs provide a booking service for approximately 250 accommodation providers and 15 tourist attractions using Bookeasy for online and over-the-counter bookings. The Bookeasy support team are warm, friendly, patient and always professional. We consider Bookeasy as a partner in our business.
  • Andrew Toulalan | WA Holiday Guide

    At WA Holiday Guide, we've been using Bookeasy since 2006. Starting out small and working with only a couple of Visitor Centres in Western Australia we have utilised the BookEasy platform to expand our partnerships to almost every Visitor Centre in Western Australia which is great seeing that most Visitor Centres in WA also use the BookEasy platform. This is really convenient as it allows us to co-operate with a large network across the state, all on the same system. We've also been able to utilise the development arm of BookEasy, Impart Media to constantly upgrade our website and integration with BooKEasy. The result is a state of the art, market leading website that continues to perform. Bookeasy has good flexibility which allows our business to flourish through their innovative affiliate system. We are able to channel all online reservations made on our website through to Visitor Centres instead of processing them in house or on an independent, separate system. This collaboration plugs us into a large support network that allows us to work together on reservations with Visitor Centres and for database support services. BookEasy is easily one of the largest sources of tourism operator data in Australia and being able to shar ein and contribute to this large database is highly reqarding. We keenly recommend Bookeasy to all Visitor Centres in Australia. We have firsthand experience that Visitor Centres using the Bookeasy system have more members and make more commission compared to those Centres going it alone. Being able to share listings from your local area also saves a lot of staff time in preparing and maintaining operator data. The Bookeasy system allows Visitor Centres to receive online bookings 24 hours a day, 7 days a week with the abolity for a customer to pay themselves online.
  • Andy Glen | DC Mt Barker

    “The Adelaide Hills Visitor Information Centre via the District Council of Mount Barker has been a Bookeasy user for four years. Our purpose built website www.adelaidehills.org.au and our online accommodation booking system have been supplied and supported by Bookeasy during that time. Internal processes and maintenance are easy to understand and apply. We have found Bookeasy to be extremely helpful and professional in all dealings with them and highly recommend them to other Visitor Centres and Councils.”

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