Bookeasy Help Manual

Delete a Return

Hide Navigation Pane

Delete a Return

Previous topic Next topic No directory for this topic  

Delete a Return

Previous topic Next topic Topic directory requires JavaScript JavaScript is required for the print function  

Deleting a Return from Edit Returns

 

1.  Click on Edit Returns in the Operator Returns section of your console.  The Edit Return screen will be displayed.

 

2.  Enter the Return ID of the return you wish to delete in the Enter Return Id field and click Submit.  The Edit Return screen will be dispalyed with the details of the return you have selected.

 

3.  Enter 0 into the Return amount, Commission Amount and Booking Amount fields and click on Save Return.  The itinerary the return is attached to will be displayed and the return will be displayed underneath the booking information.

 

4.  Locate the Return displayed underneath the booking information.  It will look like this -

 

202464 Paid to Operator $0.00 on 30/09/2006 Commission is $0.00

 

If there is more than one return displayed under the booking then look for the Return ID dispayed on the left hand side.

 

5.  Click on the Return. The Edit Return screen will be displayed and you will now have the option to delete the return.

 

6.  Click on Delete Return.  The return will be deleted and the Main Menu will be displayed.  If the return was linked to a booking the Paid to Operator and Commission fields against the booking will be reset to zero.

 

Deleting a Return from an Itinerary

 

1.  Locate the Return displayed underneath the booking information on the itinerary.  It will look like this -

 

202464 Paid to Operator $0.00 on 30/09/2006 Commission is $0.00

 

If there is more than one return displayed under the booking then look for the Return ID dispayed on the left hand side.

 

2.  Click on the Return. The Edit Return screen will be displayed.

 

3.   Enter 0 into the Return amount, Commission Amount and Booking Amount fields and click on Save Return.  The itinerary will be displayed again and the return will be displayed underneath the booking information with the updated information.

 

4.  Click on the Return. The Edit Return screen will be displayed and you will now have the option to delete the return.

 

5.  Click on Delete Return.  The return will be deleted and the Main Menu will be displayed.  If the return was linked to a booking the Paid to Operator and Commission fields against the booking will be reset to zero.

 

Deleting a Return from an Operator Return Report

 

1.  Click on the Return ID of the return you wish to delete in the Operator Return report.  The Edit return screen will be displayed.

 

2.  Enter 0 into the Return amount, Commission Amount and Booking Amount fields and click on Save Return.  The itinerary will be displayed and the return will be displayed underneath the booking information with the updated information.

 

3.  Click on the Return. The Edit Return screen will be displayed and you will now have the option to delete the return.

 

5.  Click on Delete Return.  The return will be deleted and the Main Menu will be displayed.  If the return was linked to a booking the Paid to Operator and Commission fields against the booking will be reset to zero.