Bookeasy Help Manual

Business Details

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Business Details

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From the Main Menu, click on Business Details link and complete the fields as per the instructions below. Press SAVE at the bottom of the screen to record your changes.

Business Details

 

Contact Details
 

Customer ID

This is a unique customer ID Bookeasy uses to refer to your business.  This cannot be changed and is automatically assigned.

Surname*

Enter the surname of the main contact at your business.

First Name*

Enter the first name of the main contact at your business.

Business Name*

Enter the name of your business as it is to appear to the public

ABN

Enter your 11 digit ABN

Email

Enter the email address where automatic notifications are to be sent to for bookings received

Freecall:

Enter your freecall number (if you provide this facility)

Email Notifications
Would you like to receive emails on payment of booking?

Tick this box if you would like to receive an email notification each time full payment is processed for a booking received.  Please note that in cases whereby a booking is made at a booking centre and full payment processed within seconds after the booking has been processed, you will receive this second email notification confirming payment.  So in effect you could receive two email notifications within a short timespan; one when the booking is processed, the second when full payment is made shortly thereafter.

Website

Enter your website address e.g. www.yourwebsiteaddress.com.au

Phone

Enter your main business phone number in this format: +61 x xxxx xxxx
e.g. +61 7 5668 2530

Fax No

Enter your fax number in this format: +61 x xxxx xxxx
e.g. +61 7 3036 6921

Mobile

Enter your mobile number in this format: +61 xxx xxx xxx
e.g. +61 431 123 456

 

NB:  A mobile number must be entered to use the free SMS notification feature.  Check with your Booking Centre to see if they have activated this feature for you.

Postal Address

Enter your postal address, number and street.

Town

Enter your town.

Postcode

Enter your postcode.

State

Enter your state.

Business Location

Enter your full business location in the format as outlined here. This information is used to locate your business in Google Maps and will displayed to consumers on your businesses web page. If you do not enter enough information your location may not be displayed correctly.

 

Once you have entered your location click the Refresh Map button. The Google Map location you have entered will be displayed on a map below the Business Location field.

 
NB:  For Google Mapping to correctly identify your business location, please enter in the format of:
"<Street Number> <Street Name>, <Suburb> <State> <Postcode>, <Country>"
 
e.g. 9 Lawson St, Southport QLD 4215, Australia

 

If entering your physical address does not place the Google Map marker in the correct location, you can specify the exact geo-coordinates using the Latitude and Longitude fields under the Google Map preview.  Enter the correct coordinates and click the Refresh Map button.

 

If you would like to know how to quickly obtain your location's geo-coordinates, please view the Google Maps article How to Get your Geo-Coordinates

Accommodation Types / Settings / Locations

The Accommodation Type and Setting fields are only applicable to Accommodation Operators, but the Location field is relevant to all operators.
 
These fields are drop down menus.  You can choose up to 2 options (if applicable) each for the Accommodation Type and Setting fields, and one option for the Location field.  These fields are utilised when Booking Centre staff or website visitors select certain filters when conducting searches.

 

1.Click on the first Accommodation Type field.  A drop down list of the available Accommodation Types will be displayed.  Click on the most relevant accommodation type for your business.
 

2.Click on the second Accommodation Type field.  A drop down list of the available Accommodation Types will be displayed.  Click on the next best description of your accommodation types.  If none are relevant you can click on the blank option at the top of the list. Do not pick the same option twice.
 

3.Repeat the steps for the Setting and Location fields.
 

Accommodation Type

You have a choice of two Accommodation Types that have been setup by your Booking Centre.  You will appear in an Accommodation Search on the Booking Centre's website for the search criteria you choose here if this filter is used.

Setting

You have a choice of two Settings that have been setup by your Booking Centre.  You will appear in an Accommodation Search on the Booking Centre's website for the search criteria you choose here if this filter is used.

Location

You have a choice of one Location that has been setup by your Booking Centre.  You will appear in Searches on the Booking Centre's website for the search criteria you choose here if this filter is used.

Username & Password

The username you use to login to your Bookeasy Member Console is displayed in the Username field.  You cannot update this field.  Your password will not be displayed in the console for security reasons.
 

To reset your password:
 

1.Enter your new password into the Password field. Your new password can be up to 15 characters.
 

2.Click Save at the bottom of the page.  You will need to use your new password next time you login to your Member Console.
 

Username

Your Username is set for you by your Mothership Booking Centre and is linked to any images you upload.  As a result Bookeasy recommends you do not change your username.

 

If you decide to change your username, please contact your Mothership Booking Centre.  Once they have changed your username, you will need to re-upload your images.

Password

Once you are logged into your Member Console, you can change your password here.  The old password will not display for security reasons.  Any combination of letters and numbers may be used, and can be up to 15 characters long.

Website Details

OperatorWebPage

above example courtesy of: www.geographebay.com/accommodation/busselton/jacaranda-guest-house

 

Point of Difference

We recommend using a short, snazzy description here as a marketing tool to help make your business stand out from the rest!  One or two lines is ideal here.  The point of difference is the opening statement that is usually displayed at the top of your main page of the Booking Centre’s website (see above example).  This is your first opportunity to really sell your business. Tell your customers why you are different from your competition. Short and sweet is best! We recommend 1 – 3 sentences.

Directions from your nearest town

Include a detailed description and enter in the street directions from the nearest town. Explain it clearly and from all possible directions and entry points. Try to include landmarks the guest will pass along the way so that they know they are on the right track. These directions are also displayed on the guest’s itinerary to make it easier for them to find you!

Business Description*

This is the main description which will display below or along with your point of difference.  Describe to the customer a detailed description of your business and what they will love about it.  This is your chance to advertise your property.  Be creative and engage your reader!

For Booking Centre Staff Only

Text that you enter here will display to Booking Centre staff only, in red (see example below).  You may want to include details that are important for them to know, for example "Can negotiate discounted rates in quieter periods.  Please call Kay to discuss".

For Itinerary Only

Text that you enter here will display to the Booking Centre staff as well as your client/guest, and will be displayed on the client's itinerary.  You may have information that is important for them to know, for example 'Please call on mobile if arriving after 5pm', or if there is no information of this nature, you may just wish to say 'Thank you for booking to stay with us.  We look forward to meeting you'.

 

NB:  Please note that the information you enter into this field will only be made available to your guests once they have fully paid for their booking.

StaffEyesOnly

Bank Details

The bank details are used by your Booking Centre to pay you your returns for bookings (i.e. monies owed to you for bookings received).  Enter the details of the bank account you would like the funds deposited to.

Bank Name

Pplease disregard this field as the BSB number will dictate the correct Bank.

Bank Branch

Enter your bank branch here.

e.g. Southport

BSB Number

Enter your BSB number here in the format of xxxxxx.
e.g. 123456

Account Number

Enter your 9 digit account number here in the format of xxxxxxxxx.

e.g. 123456789

Account Title

Enter your account title here.

Account Code

This applies to specific accounts only.  If you have an account code, you will probably be aware of it.  If you are not sure, contact your financial institution.

 

Once you have completed this screen, press SAVE to return to the Main Menu.