What is it? 

As per our ongoing improvements, best practises and security Bookeasy is implementing a state of the art credit card vault.

How will this affect our centre? 

You will notice an option on the Bookeasy Itinerary Screen called View Credit Card Details where you will required to eneter a secure password to access the Vault.

When will credit card details be stored against bookings? 

Credit card details will be stored against all bookings made online though your website, they will not be stored against the booking when inserting a gateway payment through the internal Bookeasy Staff console.

How do I view the credit card details? 

Credit card details will be stored against all bookings made online though your website, they will not be stored against the booking when inserting a gateway payment through the internal Bookeasy Staff console. To view the credit card details there will be an option to click to view the credit card information “Click to display” highlighted below.

Bookeasy Credit Card Vault

What if I don't know the password? 

Please send an email to support@bookeasy.com which will then be responded to by our support staff.

Bookeasy Credit Card Vault

 

How will this affect my operators? 

This shouldn't affect your operators at all as these details are stored against the itinerary in your staff console.

 

Further information 

If you require any further information, please feel free to contact Bookeasy Support by email support@bookeasy.com by logging a support request through your staff console.

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