Product Availability Enhancements

Bookeasy Product Availability Enhancements

Bookeasy is excited to announce an update coming to the way bookable product Availability is handled for Tourism Centre Staff, your guests and valued Tourism Operators.

For the past few months Bookeasy has been hard at work completely re-writing the schema that handles all availability for Bookeasy, Room Manager and Tour Manager.

The initial release will be staged and will see these changes applied to everything Accommodation first. These changes will then be rolled out for bookable Tour and Ticket product in subsequent releases shortly thereafter.


Performance Enhancements

As a result of our efforts and as part of this rollout, the following performance enhancements will be provided:

  • Availability will now be unrestricted. The maximum number of product allocation will be increased from 999 to over 2 billion.
  • Database locking (i.e. delays caused by simultaneous bookings for a single product) will be improved over 350x.
  • General availability look-ups have been massively improved.
  • Guests and Tourism Centre Staff will no longer face the scenario of their cart not being bookable at checkout. Once an item is in their cart, it's a guaranteed booking whilst their session is active.
  • Linked availability performance has been drastically improved.
  • Linked availability is now managed independently of close-outs, so will no longer face the scenario where they may be corrupted by modifying the close-outs of the child room.


Enhanced Features

Booking Timer

Bookeasy is always striving to provide its clients with the best tools of the trade, but it goes without saying that these updates were brought to the forefront as a result of our valued partnership with Parks Victoria.

Parks Victoria commissioned a project that has directly resulted in development that will see the introduction of a Booking Timer to the shopping carts of destination websites utilising beDigital's beGadgets, and all Bookeasy Tourism Centre Staff Consoles.

Bookeasy Booking Timer

This Booking Timer will apply itself to any and all items added to a shopping cart, whereby the product within the cart will be reserved until the timer runs out.

During this time, no one else will be able to book the product that has been added to the shopping cart, thereby guaranteeing the booking and providing a better user experience.

An option to extend the time will also be provided for those who need more time to complete their booking.

In order for the booking timer to display on your website, your web developer will be required to implement custom styling in order to ensure it displays according to your website's unique template.


Enhanced Operator Console Availability Screens

Bookeasy will also release enhanced availability screens for all bookable tourism operators, with the Bookeasy Rooms and Room Manager consoles the first to benefit from this update.

Bookeasy Availability Screen

The enhanced availability screens will provide the following features:

  • The default view will display each product with just the one row representing what is currently available.
  • Operators can expand each product to a view only display in order to see manual close outs, bookings, linked availability and reserved availability as a result of the new shopping cart Booking Timer.
  • Operators can now easily update single days and/or date ranges from the one screen.
  • Operators can now easily update the availability for multiple rooms from the one screen.
  • Updating availability has been streamlined and made easier so that operators can Set Availability To, Increase Availability By or Decrease Availability By a specific value.


When Will These Changes Happen?

Starting with accommodation product, Bookeasy is planning to update to the enhanced Availability Schema after hours on Monday 12th of September 2016.

Once Bookeasy has released the above and is satisfied with it's rollout, we then plan to release the enhanced Booking Timer for all bookings made, and the Enhanced Operator Console Availability Screens for accommodation operators once final testing has been conducted. Further information will be provided closer to this release, including how-to documentation for Tourism Centre staff and Accommodation Operators.

Featured Destinations

Margaret River Busselton


Parks Victoria


Tourism Whitsundays


Tourism Top End - Darwin


View Retreats


Bay Of Islands


Sydney Visitor Centre


Barossa Visitor Centre


Visit Canberra


Destination Launceston


Get in touch

To discuss further information regarding the use of the Bookeasy Destination Management Soulution, please get in touch via the details below.


Call Bookeasy
(07) 5668 2530
Email Bookeasy
Visit Bookeasy
Suite 30303,
9 Lawson St,
Southport, QLD 4215

What our clients think...

  • Natassia Wheeler | Tourism Whitsundays

    Bookeasy's feature rich products and always helpful support team are a must for any destination. Bookeasy's team of experts came onsite and provided both our staff and regional operators with intensive training and insights. In the 9 months since our organisation has seen an 81% increase in bookings revenue providing Tourism Whitsundays a foundation for continued success. Our destination website also benefits from Bookeasy's highly customisable booking engine, and we look forward to continuing our partnership in the years ahead! Natassia Wheeler | Destination Tourism Specialist WMDL | July 2015
  • Vivienne McEvoy | Kununurra Visitor Information Centre

    Kununurra Visitor Centre have had a relationship with Bookeasy for some 5 years and it is over the past 12 months that our relationship has grown stronger with the constant review of processes between both of our businesses. Most recently we have replaced our Point of Sale System (POS) with the ‘Retail’ option available through Bookeasy, which has significantly reduced the costs to the Visitor Centre by way of staff wages and fees associated with the old POS system. Through our relationship with Bookeasy, we were also fortunate enough to work with Impart Media for the update of our website, which was rolled out in November 2015. The assistance provided by the Impart Media team to the Visitor Centre not only provided us with a great new website, but they were also supportive with the ability to work within our extremely tight budget. The result of the new website has seen an increase in online bookings by some 139,000% (One Hundred and Thirty Nine Thousand percent)! We would support anyone using the services of both Bookeasy and Impart media for projects and appreciate the guidance and professionalism in their dealings with Kununurra Visitor Centre.
  • Nadine Heinen | MAPTO

    Our new official tourism website for the Peel Region was launched 02Sep14. The new website excels by offering a very modern design and quality content and ties perfectly in with the 'Anytime Adventures' brand and campaign. This website was created and developed at record speed within less than 2.5 months (!), right on time for the roll out of our fully integrated media campaign commencing at the end of September. The conditions of the project have clearly not been easy considering the tight time schedule, the various stakeholder requirements and the fact that Impartmedia is based at the other end of Australia. But the project ran very smoothly. I would like to thank you and your teams for your excellent work, your creativity, your ongoing support, reliability and professionalism. Please pass my thanks on to your teams. We are very happy with the new website and look forward to an exciting summer.
  • David Mayne | McLaren Vale & Fleurieu Visitor Centre

    The McLaren Vale and Fleurieu Visitor Information Centre has used Bookeasy as its online Accommodation and Tour booking system for the past 5 years. The Barossa Valley VIC and ourselves implemented the Bookeasy system at the same time and have seen our accommodation bookings increase significantly – prior to this we used a manual system which was very labour intensive. The Bookeasy staff and help desk are a breeze to work with; always available to answer questions or fix mistakes that have been made. I would have no hesitation in recommending Bookeasy to other VICs as their online booking system. I would be more than happy to field any questions from other prospective users.
  • Lucy Couper | Bass Coast Network

    The Bass Coast Visitor Information Centre Network has worked closely with Bookeasy Tourism Solutions since 2006. Over the years we have seen the Bookeasy product develop into a seamless booking service which is easy to use for our staff and operators. The Bass Coast VICs provide a booking service for approximately 250 accommodation providers and 15 tourist attractions using Bookeasy for online and over-the-counter bookings. The Bookeasy support team are warm, friendly, patient and always professional. We consider Bookeasy as a partner in our business.
  • Andrew Toulalan | WA Holiday Guide

    At WA Holiday Guide, we've been using Bookeasy since 2006. Starting out small and working with only a couple of Visitor Centres in Western Australia we have utilised the BookEasy platform to expand our partnerships to almost every Visitor Centre in Western Australia which is great seeing that most Visitor Centres in WA also use the BookEasy platform. This is really convenient as it allows us to co-operate with a large network across the state, all on the same system. We've also been able to utilise the development arm of BookEasy, Impart Media to constantly upgrade our website and integration with BooKEasy. The result is a state of the art, market leading website that continues to perform. Bookeasy has good flexibility which allows our business to flourish through their innovative affiliate system. We are able to channel all online reservations made on our website through to Visitor Centres instead of processing them in house or on an independent, separate system. This collaboration plugs us into a large support network that allows us to work together on reservations with Visitor Centres and for database support services. BookEasy is easily one of the largest sources of tourism operator data in Australia and being able to shar ein and contribute to this large database is highly reqarding. We keenly recommend Bookeasy to all Visitor Centres in Australia. We have firsthand experience that Visitor Centres using the Bookeasy system have more members and make more commission compared to those Centres going it alone. Being able to share listings from your local area also saves a lot of staff time in preparing and maintaining operator data. The Bookeasy system allows Visitor Centres to receive online bookings 24 hours a day, 7 days a week with the abolity for a customer to pay themselves online.
  • Andy Glen | DC Mt Barker

    “The Adelaide Hills Visitor Information Centre via the District Council of Mount Barker has been a Bookeasy user for four years. Our purpose built website and our online accommodation booking system have been supplied and supported by Bookeasy during that time. Internal processes and maintenance are easy to understand and apply. We have found Bookeasy to be extremely helpful and professional in all dealings with them and highly recommend them to other Visitor Centres and Councils.”

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